Politique d’expédition
SHIPPING POLICY
Last updated: June 2026
At La Maison Lin, we are committed to delivering your order as quickly and efficiently as possible.
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SHIPPING DESTINATIONS
We proudly ship to customers worldwide.
Please note that certain regions, countries, or remote locations may be unavailable due to carrier restrictions.
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ORDER PROCESSING
Orders are typically processed within 1–3 business days after payment has been successfully received.
During peak periods, holidays, promotional events, or unforeseen circumstances, processing times may be extended.
Orders are not processed, shipped, or delivered on weekends or public holidays.
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ESTIMATED DELIVERY TIMES
Estimated delivery times vary depending on destination and carrier availability.
Most orders arrive within 5–21 business days after shipment.
Delivery estimates are provided for informational purposes only and are not guaranteed.
Actual delivery times may vary due to circumstances outside our control.
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SHIPPING ADDRESS ACCURACY
Customers are responsible for providing a complete, accurate, and deliverable shipping address at checkout.
La Maison Lin is not responsible for delays, failed deliveries, lost packages, or additional shipping costs resulting from:
• Incorrect or incomplete addresses
• Invalid recipient information
• Unclaimed shipments
• Carrier restrictions
• Addresses that cannot receive deliveries
• Unsupported P.O. Box addresses
If an address issue is identified, we may contact the customer for verification before shipment.
Any requested address modification may require customer confirmation before processing.
If a package is returned due to an address issue, additional shipping fees may apply before reshipment.
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CUSTOMS, DUTIES, AND IMPORT TAXES
International orders may be subject to customs duties, import taxes, VAT, or other fees imposed by the destination country.
These charges are the responsibility of the customer unless otherwise stated.
La Maison Lin is not responsible for customs delays or additional import charges imposed by local authorities.
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DELIVERY DELAYS
Delivery may occasionally be delayed due to factors outside our control, including but not limited to:
• Customs inspections
• Severe weather conditions
• Public holidays
• Transportation disruptions
• Carrier delays
• High seasonal demand
• Political events or force majeure events
Such delays do not constitute grounds for order cancellation or chargebacks while the shipment remains in transit.
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TRACKING INFORMATION
Tracking information will be provided when available.
Customers will receive tracking details via email after shipment.
Tracking updates may take several days to appear in the carrier's system.
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LOST, STOLEN, OR DELIVERED PACKAGES
Once a package has been transferred to the carrier, delivery is subject to the carrier's operations.
If tracking indicates that a package has been delivered to the address provided by the customer, La Maison Lin cannot be held responsible for theft, loss, or unauthorized receipt occurring after delivery.
Customers should contact the carrier directly and notify us if assistance is required.
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RETURNED, REFUSED, OR UNCLAIMED SHIPMENTS
Packages returned due to:
• Incorrect address information
• Refusal by the recipient
• Failure to claim the package
• Failure to pay customs duties or taxes
may be subject to return shipping fees, carrier fees, customs fees, or processing fees.
Such fees may be deducted from any eligible refund.
Original shipping charges are non-refundable unless required by applicable law.
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SHIPPING ISSUES
If your order has not arrived within a reasonable timeframe, please contact us at:
We will work with the carrier and make reasonable efforts to assist in resolving the issue.
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CONTACT US
For shipping-related questions, please contact:
La Maison Lin
contact@lamaisonlin.online
Our support team aims to respond within 24–48 business hours.